A: Attending with wheelchair
Purchase wheelchair seat tickets.
After you have purchased tickets, please contact the True Colors Operating Office that you will attend with wheelchair. If you would like to use the theater seating we will arrange a seat that is easy to access. If you would like to view in your wheelchair we will arrange the space. If you are attending with a caregiver we will reserve a seat near by.

B: Attending with assistance dog
Purchase tickets in Ground Floor Area1~6.
After you have purchased tickets, please contact the True Colors Operating Office that you will attend with your assistance dog. We will arrange a seat where you can view with your dog.

C: Free admission for caregiver.
For people who need support traveling to venue, up to one caregiver can attend for free of charge. You do not need to purchase a ticket for your caregiver. After purchasing the ticket for the person attending, please request free admission for caregiver at the True Colors Operating Office. We will provide the free ticket at the venue registration.

D: English and easy Japanese subtitles (Rental tablet)
The closed caption tablet will have options to chose English and easy Japanese.
Purchased tickets in Designated Area. After you have purchased tickets, please request for closed captions on tablet at the True Colors Operating Office. If you would like an aisle seat please also notify in the same request. Once the request is received the tablet will be reserved for you.

E: Rental of hearing aid (neck strap)
Purchase tickets in Ground Floor Area1~6.
However there are possibilities that you cannot use the device at the front seats of Area1~3.
After you have purchased tickets, please request for hearing aid at the True Colors Operating Office. Once the request is received the device will be reserved for you.

F: Rental of audio guide
Purchase tickets in Ground Floor Area1~6.
However there are possibilities that you cannot use the device at the front seats of Area1~3.
After you have purchased tickets, please request for audio guide at the True Colors Operating Office. Once the request is received the device will be reserved for you.

G: Request for aisle seat for small children or other reasons
Purchase tickets in Ground Floor Area1~6.
After you have purchased tickets, please request for aisle seat at the True Colors Operating Office. Once the request is received the seat will be reserved for you.

Priority Entrance
Visitors using Designated Viewing Area, hearing aid, audio guide, and with small children can enter the venue 45 minutes prior to the start of program. If you would like to use Priority Entrance, purchase tickets in the Ground Floor Area. There is no need to make a request.